Last Updated: January 2026

10cric Terms & Conditions — Complete Guide to Using the Platform

Please read these terms and conditions carefully before using 10cric. They give you a clear understanding of your rights, responsibilities, and the scope of our services.

Terms & Conditions Key Points

10cric's rules are straightforward, transparent, and player-friendly. Here is a summary of the key points.

Account Policy

Each individual may register for one account only. Registration with accurate and genuine information is mandatory. Providing false information may result in account closure.

Deposits & Payments

When making a deposit at 10cric, please use an account registered in your own name. Payments sent via third parties will not be accepted and will be returned.

Bonus Policy

Each bonus comes with specific wagering requirements. Any attempt to abuse bonuses or claim them across multiple accounts will result in cancellation.

Security & Privacy

Keep your login credentials strictly private. You are responsible for the security of your account. If you notice any suspicious activity, contact support immediately.

Prohibited Activities

Fraud, manipulation, the use of bots, or any interference with the gaming system is strictly prohibited. Such conduct will result in permanent account closure.

Responsible Gaming

10cric is strictly prohibited for anyone under 18. Build healthy gaming habits and set deposit limits.

1General Rules

These terms and conditions ("Terms") apply to all members using the 10cric platform. By registering on the platform, you are deemed to have voluntarily accepted these Terms.

These terms and conditions may be updated from time to time. 10cric will notify you appropriately before any changes come into effect. Your continued use of the platform after an update constitutes acceptance of the revised terms.

10cric is only available to residents of countries or regions where online gaming is legally permitted. It is entirely the user's responsibility to comply with the laws of their own jurisdiction.

Important

These terms and conditions have been written in English for ease of understanding. However, in the event of any legal dispute, the English version shall be considered the definitive version.

2Account Register

To register a 10cric account, you must be 18 years of age or older. All information provided at the time of registration must be accurate, complete, and up to date.

Each individual is permitted to hold only one account. If multiple accounts are found to be operated by the same person, all accounts will be closed and deposited funds may be forfeited.

  • Your real name, date of birth, and address must be provided at the time of registration.
  • A copy of your national ID card or passport may be requested for verification purposes.
  • Keeping your account password confidential is your responsibility.
  • Sharing your account with anyone else is strictly prohibited.
  • Any suspicious activity must be reported to support immediately.

3Deposits & Withdrawals

You may only deposit at 10cric using a payment method registered in your own name. Funds sent through third parties will be rejected and returned to the source.

Identity verification (KYC) may be required before a withdrawal can be processed. Additional documentation may be requested for large first-time withdrawals.

  • Minimum deposit amounts vary depending on the payment method.
  • 10cric does not charge any fees on deposits.
  • Withdrawals may take between 1 and 72 hours to process.
  • Wagering requirements must be met before any bonus balance can be withdrawn.
  • Mobile banking and e-wallets typically offer the fastest withdrawal processing.
Caution

Complying with anti-money laundering laws is a legal obligation for 10cric. Suspicious transactions will be investigated and reported to the relevant authorities if required.

4Bonus & Promo Offers

10cric offers a variety of bonuses and promotional offers. Each offer comes with its own terms and conditions, which you should read carefully before claiming.

The welcome bonus is available to new members once only. Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified wagering requirements have been met.

  • Bonus wagering requirements are typically 20 to 40 times the bonus amount.
  • Wagering must be completed before the bonus expires.
  • Multiple bonuses cannot be active at the same time.
  • Promo codes can only be used once.
  • If bonus abuse is detected, your account may be suspended.

5Gaming Policy

All games on 10cric are powered by internationally certified Random Number Generator (RNG) technology. Every game outcome is completely random and impartial.

In any dispute regarding game outcomes, 10cric's server logs shall be considered the definitive record. Should a technical fault interrupt a game, 10cric reserves the right to void that game.

  • If your internet connection drops during a game, your bet may be voided.
  • In Live Casino, the dealer's decision is final.
  • In Sports Betting, bets are settled after the official result has been announced.
  • If you encounter a software error in any game, please contact support immediately.

6Prohibited Conduct

The following activities are strictly prohibited on the 10cric platform and will result in immediate action if detected:

  • Any form of fraud, cheating, or manipulation.
  • Use of bots, scripts, or automated software.
  • Attempting to hack the gaming system or software.
  • Claiming bonuses from multiple accounts.
  • Harassing or intimidating other players.
  • Allowing a minor to use your account.
  • Using the platform for money laundering purposes.
Consequences

If prohibited conduct is established, the account will be permanently closed, all balances will be forfeited, and law enforcement authorities will be notified if necessary.

7Account Closure & Suspension

10cric reserves the right to temporarily suspend or permanently close any account at any time and for any reason. However, this will not be done without valid grounds.

You may close your account at any time. Any remaining balance will be returned in accordance with our payment policy following your closure request, though any bonus balance will be forfeited.

  • You can lock your own account at any time through self-exclusion.
  • A cooling-off period can be set for a temporary break.
  • To reopen a closed account, you will need to submit a request to our support team.

8Privacy Policy

10cric takes your personal data protection seriously. The information you provide will be used solely for service delivery, identity verification, and compliance with legal obligations.

Your information is not shared with third parties; however, it may be disclosed to the relevant authorities if required for a legal investigation. For more details, please see our Privacy Policy View the page.

9Responsible Gaming

10cric believes gaming is for entertainment, not a source of income. We encourage all players to gamble responsibly. The platform provides a range of tools to help you stay in control of your play.

  • Set daily, weekly, or monthly deposit limits.
  • Use session time limits to manage how long you play.
  • Use self-exclusion if you need a break.
  • If you notice signs of problem gambling, please seek professional help.

For more details, visit our Responsible Gaming Visit the page.

10Legal Liability

10cric is not liable for losses caused by technical issues, internet outages, or third-party service failures. We always strive to deliver the best possible service, but 100% uptime cannot be guaranteed.

For any gaming-related legal dispute, please contact the 10cric support team in the first instance. If the matter remains unresolved, you may escalate it to the relevant licensing authority.

11Updates to Terms & Conditions

10cric reserves the right to update these terms and conditions at any time. You will be notified via your account before any significant changes take effect.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms. If you do not agree with the new terms, you may request that your account be closed.

Our Commitment

We will always be transparent about any changes and will notify players in a timely manner. Your trust is our most valuable asset.

About the Terms & Conditions Frequently Asked Questions

You must be at least 18 years old to open a 10cric account. Your date of birth is required during registration, and proof of age may be requested during identity verification. Any account found to belong to a minor will be closed immediately.

A wagering requirement means you must place a specified amount in bets before you can withdraw your bonus funds. For example, a bonus of BDT 1,000 with a 30x wagering requirement means you need to wager a total of BDT 30,000. Requirements vary by bonus, so read the details carefully before claiming.

Different members of the same household may open separate accounts; however, operating multiple accounts from the same device or IP address may trigger an investigation. Notifying support in advance in such situations will help avoid any issues.

If your account is closed for reasons other than a rule violation, your real balance will generally be refunded. However, any bonus balance will be forfeited. In the event of a rule violation, 10cric reserves the right to confiscate your balance. Please contact support for more details.

Withdrawals are typically processed within 1 to 72 hours. Mobile banking and e-wallets are usually the fastest options (ranging from a few minutes to a few hours). Bank transfers may take longer. Processing times may be extended on weekends or public holidays.

10cric uses 256-bit SSL encryption to keep all data secure. Every transaction is encrypted, and our servers are protected by the latest security protocols. We conduct regular security audits and adhere to international security standards.
Other Important Policies
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