Your Wellbeing Is Our Priority

10cric Responsible Gaming — Safe Gaming Guidelines

10cric believes gaming should be fun and entertaining. That's why we strictly uphold responsible gaming principles and are dedicated to helping our members stay in a healthy place.

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10cric Toward Responsibility Our Commitment

We are committed to protecting the mental wellbeing and financial security of every member.

Gaming Time Limits

Set daily, weekly, and monthly gaming time limits. You stay in control, always.

Set a Spending Limit

Set deposit limits, betting limits, and loss controls to keep your budget on track.

Self-Break Options

Temporarily suspend your account — from a few hours up to several weeks.

Permanent Self-Exclusion

If you want to stop playing for good, close your account permanently.

Professional Support

Struggling with gaming addiction? Connect with international support organizations.

Preventive Precautions

Get automatic alerts when unusual gaming patterns are detected.

Table of Contents

1What is Responsible Gaming?

Responsible gaming means treating gaming as a form of entertainment where you always stay in control — financially and mentally. It's not just a personal choice; it's a core value at 10cric.

Responsible gaming ensures that:

  • Gaming has no negative impact on your life.
  • You never play beyond your means.
  • You stay aware of your gaming habits.
  • You can get help at any time.
Please Note

Gaming is for fun, not for making money. Never chase losses.

2Identifying Warning Signs

Every person's gaming pattern is different. However, there are common warning signs that suggest gaming may be becoming a problem:

  • Extended playing time: Time spent gaming keeps increasing.
  • Restlessness: You're unable to stop playing or feel restless when you try.
  • Loss of control: You are regularly exceeding your set limits.
  • Financial pressure: Gaming is causing financial problems.
  • Relationship Impact: Relationships with family and friends are being strained.
  • Lying: You're hiding the time and money spent on gaming.
  • Escapism: Playing to escape problems.
Emergency Alert

If you notice two or more of the signs above, seek help immediately. Don't wait.

310cric Control Tools

10cric gives you full control over your gaming experience with a range of tools available directly in your account settings.

Tools Purpose Duration
Daily Limit Set a maximum daily deposit amount Resets the following day
Weekly Limit Weekly maximum spend limit Resets every week
Monthly Limit Set a maximum monthly spend Resets on the first day of each month
Time Limit Set a daily limit on hours played Automatically suspends the account
Maximum Loss Set a Maximum Loss Limit Monthly Basis
Self-Break Temporarily Suspend Account 24 Hours to 6 Months

You can lower any limit at any time, but increasing a limit requires a waiting period — this is part of our responsible gaming policy.

4Self-Exclusion Policy

If you feel that gaming is causing problems in your life, you can self-exclude from your account.

  • Temporary Self-Exclusion: 24 hours to 6 months. During this period, login and transactions will not be permitted.
  • Permanent Self-Exclusion: If you never want to play again, you can permanently close your account. This action cannot be undone.
  • Permanent Listing: Register yourself on all online gaming platforms to prevent yourself from playing anywhere.

The self-exclusion process is immediate and completely free. Email [email protected] or submit a request directly through your account settings.

5Support Organizations & Resources

If you are struggling with a gaming addiction, know this — you are not alone, and help is available. Many organizations around the world are ready to support you.

Help & Support Services

Get professional help for gaming problems. All support is completely confidential and free of charge.

16-Plus Helpline (Bangladesh)

24/7 counseling for gaming addiction. Completely confidential service.

International Organizations

Links to global addiction support organizations (NCPG, GamCare, etc.).

Mental Health Counselor

Access to consultations with professional psychologists.

10cric Support Team

[email protected] — for any questions related to responsible gaming.

Educational Resources

Free guides and articles to help you understand and prevent gaming addiction.

Family Support

Help your loved ones understand gaming-related problems.

Emergency

If you or someone close to you is at risk of suicide, please contact your country's emergency services or a mental health helpline immediately.

Gaming Addiction Learn About
1 Year
Minimum self-exclusion period that cannot be reconsidered
24/7
The 10cric Support Team is always here to help
0
All support services are completely free of charge
100%
Privacy — Your information is fully protected
30 Days
Maximum response time for any issue
Instant
The Self-Exclusion Process — Immediate & Effective

6 Information for Family & Friends

If someone you care about is struggling with a gaming problem, there's a lot you can do — but remember, their choices are ultimately their own.

  • Start a conversation: Talk to them openly. Show support, not judgment.
  • Respect their boundaries: You can't force change, but you can be there for them.
  • Encourage Seeking Help: Highlight the importance of seeking professional advice.
  • Take care of yourself: Don't let someone else's problems become your burden.
  • Share Resources: Share our guides and support resources with them.
Family Support Group

Is a loved one's addiction affecting you too? Join a family support group and share your experiences with others who understand.

Responsible Gaming Frequently Asked Questions

Some common warning signs include: loss of control, increasing time spent gaming, financial difficulties, dishonesty, and deteriorating relationships. If you notice more than one of these signs, seek professional help.

After a temporary self-exclusion, your account will reopen automatically once the set period has ended. However, a permanent self-exclusion cannot be reversed.

Gaming is entertainment, not a source of income. Only spend what you're prepared to lose. There are no guarantees or refunds.

Don't blame yourself — it happens. Reduce your limits immediately or take a self-exclusion break. Contact [email protected] and ask for help.

No, never. 10cric is strictly for users aged 18 and above. Underage gaming is completely prohibited and we enforce this rigorously.

Yes. With professional help, recovery from gaming addiction is entirely possible. Many people have successfully overcome it. The first step is reaching out for help.
10cric Commitment

We are committed to upholding responsible gaming standards and ensuring the wellbeing of every member.

Transparency

All limits and control tools are communicated clearly.

Easy Access

Help is available 24/7 and completely confidential.

Zero Cost

All support services are completely free.

Your Wellbeing Comes First

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